We provide free support for all our products. Please check the following resources first, the most typical problems are covered by our HowTo's and FAQs. If you cannot find a solution for your problem, please contact our technical support by E-Mail, phone, or - preferably - use the Support Contact Form.
Download firmware and software updates and User's Guides.
A valid user account is required to access the download areas.
Please register your product for an account.
Please fill out and submit the support form below. Items marked with a * are
mandatory, the others are optional.
The module's hardware (HW) and BIOS software (SW) revisions are displayed in Setup mode. The serial number is found on a white sticker, usually attached to the module's top side. Specifying the serial number will enable us to track the module's manufacturing history. Please also specify any deviations from the default (factory) settings of configuration jumpers, and describe any externally attached hardware.
To get access to the D.Module or DSK Download Area with updates for Support
Software, Manuals, TCP/IP stack, and D.Module.BIOS, please fill out and submit
the registration form below.
Items marked with a * are mandatory, the others are optional.
You will receive an e-mail with your username and password. In case of problems, please report to firstname.lastname@example.org.
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