D.SignT.Support

We provide free support for all our products. Please check the following resources first, the most typical problems are covered by our HowTo's and FAQs. If you cannot find a solution for your problem, please contact our technical support by E-Mail, phone, or - preferably - use the Support Contact Form.

Support Resources

  • Support Wiki - please check this first!
  • HowTo's - a comprehensive guide for D.Module installation and programming
  • FAQs - D.Module frequently asked questions
  • Tools - Tools and Utilities (Calculators, Code Snippets)
  • Downloads - User's Guides, Software, etc.
  • Manufacturer Support Pages - Knowledge Base, Tutorials, Tools and Silicon Errata
  • Contact Support - please use this form to describe your problem
 

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Downloads

Download firmware and software updates and User's Guides.
A valid user account is required to access the download areas.
Please register your product for an account.

 

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Manufacturer Support Pages

 

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Support Inquiry Form

Please fill out and submit the support form below. Items marked with a * are mandatory, the others are optional.
The module's hardware (HW) and BIOS software (SW) revisions are displayed in Setup mode. The serial number is found on a white sticker, usually attached to the module's top side. Specifying the serial number will enable us to track the module's manufacturing history. Please also specify any deviations from the default (factory) settings of configuration jumpers, and describe any externally attached hardware.

Contact Information
Name *
Company *
Department
Street
Postal Code   City
Country
Phone
E-Mail *
Module
Module / Board *
Serial Number
HW Revision
BIOS SW Revision
Environment
Compiler
Emulator
Deviations from
factory setting
External hardware
attached to the module
Problem
Problem Description *

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Product Registration

To get access to the D.Module or DSK Download Area with updates for Support Software, Manuals, TCP/IP stack, and D.Module.BIOS, please fill out and submit the registration form below. Items marked with a * are mandatory, the others are optional.
You will receive an e-mail with your username and password. In case of problems, please report to info@dsignt.de.

Contact Information
Name *
Company *
Department
Street *
Postal Code   City *
Country *
Phone
E-Mail *
   
If you purchased your module from one of our international resellers, please also fill out this field:
Distributor
Module Identification
Product *

D.Module Customers: the serial number of the module is found on a white sticker on the module's top or bottom side.

DSK and eZdsk Customers: please specify the serial number
found on the Support Software CD.

DS.TCP/IP Customers: please specify the serial number
found on the Support Software CD and the
MAC address printed on the bottom side of your DSK/EVM board.
Serial Number *
MAC Address (DS.TCP/IP only)
 
For DSK.91C111 and eZdsk.91C111 Registration, please specify your DSP platform, e.g. TMS320C6713 DSK:
DSK/EVM/eZdsp
Notes
Notes and
Comments:

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© D.SignT 1998-2013 comments: webmaster@dsignt.de Impressum / Imprint last change: 2013-01-21