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D.SignT.Support

We provide free support for all our products. Please check the following resources first, the most typical problems are covered by our HowTo's and FAQs. If you cannot find a solution for your problem, please contact our technical support by E-Mail, phone, or - preferably - use the Support Contact Form.

Support Resources

HowTo's - a comprehensive guide for D.Module installation and programming
FAQs - D.Module frequently asked questions
Tools - Tools and Utilities (Calculators, Code Snippets)
Downloads - User's Guides, Software, etc.
Manufacturer Support Pages - Knowledge Base, Tutorials, Tools and Silicon Errata
Contact Support - please use this form to describe your problem

Downloads

Download firmware and software updates and User's Guides.
A valid user account is required to access the download areas.
Please register your product for an account.

Manufacturer Support Pages

Support Inquiry Form

Please fill out and submit the support form below. Items marked with a * are mandatory, the others are optional.
The module's hardware (HW) and BIOS software (SW) revisions are displayed in Setup mode. The serial number is found on a white sticker, usually attached to the module's top side. Specifying the serial number will enable us to track the module's manufacturing history. Please also specify any deviations from the default (factory) settings of configuration jumpers, and describe any externally attached hardware.

Contact Information

Name *
Company *
Department
Street
Postal Code	City
Country
Phone
E-Mail *

Module

Module / Board *
Serial Number
HW Revision
BIOS SW Revision

Environment

Compiler
Emulator
Deviations from factory setting
External hardware attached to the module

Problem

Problem Description *

Product Registration

To get access to the D.Module or DSK Download Area with updates for Support Software, Manuals, TCP/IP stack, and D.Module.BIOS, please fill out and submit the registration form below. Items marked with a * are mandatory, the others are optional.
You will receive an e-mail with your username and password. In case of problems, please report to info@dsignt.de.

Contact Information

Name *
Company *
Department
Street *
Postal Code	City *
Country *
Phone
E-Mail *
	If you purchased your module from one of our international resellers, please also fill out this field:
Distributor

Module Identification

Product *
	D.Module Customers: the serial number of the module is found on a white sticker on the module's top or bottom side. DSK and eZdsk Customers: please specify the serial number found on the Support Software CD. DS.TCP/IP Customers: please specify the serial number found on the Support Software CD and the MAC address printed on the bottom side of your DSK/EVM board.
Serial Number *
MAC Address (DS.TCP/IP only)
	For DSK.91C111 and eZdsk.91C111 Registration, please specify your DSP platform, e.g. TMS320C6713 DSK:
DSK/EVM/eZdsp

Notes

Notes and
Comments:

comments: webmaster@dsignt.de

Impressum / Imprint

last change: 2011-03-15